PASSION FOR SOFA, CHAIR & TABLE STARTS HERE

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At NASHPROPERTIESSHOP, we shoot all chairs, sofas and tables with real products without excessive color editing. You will receive furniture that matches the size, shape, fabric and structure shown on our product pages. Minor subtle color differences may exist due to different screen light displays, and we will clearly mark material texture notes for all upholstered and wooden furniture to avoid confusion.

Where can I view my sales receipt?

You can find your sales receipt in two simple ways at NASHPROPERTIESSHOP. First, log into your account and open the "My Orders" section, every completed order has a downloadable receipt file. Second, we automatically send a full sales receipt to your registered email address once your payment is confirmed. If you cannot locate it, check your spam mailbox or contact our support team to resend it.

How can I return an item?

If you need to return furniture purchased from NASHPROPERTIESSHOP, please submit a return request via the order page in your member account within our valid return window. Our customer service will send you a pre-labeled return shipping guide after reviewing your application. All items must be kept intact with original packaging, undamaged upholstery and complete accessories. We will process your full refund right after we receive and inspect the returned chair, sofa or table.

Will you restock items indicated as “out of stock?”

NASHPROPERTIESSHOP regularly restocks our popular chairs, sofas and tables. You can click the restock notification button on any out-of-stock product page, and we will email you immediately once new inventory arrives. For limited-edition sculptural furniture pieces with low production runs, restock schedules will be posted on our shop homepage for advance reference.

Where can I ship my order?

NASHPROPERTIESSHOP supports shipping to most mainstream domestic regions. You can check all deliverable locations during the checkout process by entering your delivery address. Large-sized furniture including sofas and dining tables will be delivered via professional heavy-item logistics. If your address falls outside our shipping coverage, our support team will provide alternative delivery suggestions for you.

PASSION FOR SOFA, CHAIR & TABLE STARTS HERE

CONTACT US FOR ANY QUESTIONS